About Us

Contact Us

CCAP Contact Information

Phone: 312.823.1100
Fax: 312.823.1200
Email: CCAPQuestions@actforchildren.org

The Child Care Assistance Program (CCAP) contact center phone lines are open Monday - Friday from 8:30 a.m. - 4 p.m. You can also schedule a CCAP appointment here.

Click here to view information about CCAP Express.

General Questions?

Have a general question for us? If so, please send us an email and we'll get your question answered soon.

Media Inquiries

For all media inquiries, please contact Sandy Matthews, Senior Vice President, Organizational Advancement at matthewss@actforchildren.org or Wendy Cullitan, Director of Marketing & Communications via email at marketing@actforchildren.org or phone at 312-209-8173

View past Media Releases here.

Send Us A Message

Drop Box Hours

Drop boxes are a convenient and secure way for parents and providers to submit their paperwork (applications, forms, etc.). 

  • Central/West Side: 24 hours, 7 days a week
  • South Side/Chatham: 24 hours, 7 days a week
  • North Side/Uptown: 7 a.m. - 10 p.m., Monday - Saturday
  • South Suburbs/Homewood: 24 hours, 7 days a week

Our Walk-in Locations

Please note: Currently, our South Suburbs/Homewood and North Uptown walk-in locations are closed to the public. You can utilize the drop boxes at these locations, however there is no admittance into any of our offices.

Central/West Side

1340 S. Damen
3rd Floor
Chicago, IL, 60608
Find on Google Maps

South Side/

1111 E. 87th St
Suite 400
Chicago, IL 60619
Find on Google Maps

North Side/Uptown

4753 N. Broadway
1st Floor
Chicago, IL 60640
Find on Google Maps


South Suburbs/

17926 South Halsted
Suite 1 East
Homewood, IL 60430
Find on Google Maps


New Document Submission Portal

You can submit CCAP paperwork online. Learn how.